Masan Consumer eyes growth rebound and market listing by 2026

Since October, CHIN-SU and Nam Ngu products have been available at global retail giants Costco in the US and South Korea, and Woolworths in Australia. The move reflects Vietnam’s growing presence in the fast-moving consumer goods (FMCG) sector and the rising competitiveness of locally developed brands on the global stage.

Masan Consumer, a member of Masan Group, is among Vietnam’s leading FMCG companies. It operates a closed-loop production chain – from raw materials to finished products – that adheres to international standards for quality management and food safety. Central to its innovation capacity is the Consumer Innovation Centre (CIC), which focuses on research and development (R&D) driven by a deep understanding of consumer preferences and shopping behaviour.

MCH’s strategy is built on three pillars: premiumisation, out-of-home consumption, and R&D. Each year, CIC develops over 100 new initiatives, many of which have shaped modern consumer trends, such as Omachi Self-Heating Hotpot, Nam Ngu Ly Son chilli garlic fish sauce, and Wake-Up 247 energy drinks.

By combining strong R&D capabilities with advanced technology, MCH has shortened its product development cycle to under 12 months – about twice as fast as the FMCG industry average. Between 2018 and 2024, nearly 20 per cent of its revenue came from new products, highlighting the strength of its innovation-driven growth strategy.

Expanding into international retail chains further demonstrates MCH’s ability to compete globally, showcasing the growing capacity of Vietnam’s consumer goods sector in quality management, logistics, and compliance with global standards. This milestone also strengthens the position of Vietnamese products within the regional consumer value chain.

Masan Consumer eyes growth rebound and market listing by 2026

After restructuring its distribution network, MCH expects to return to positive growth in Q4, setting a strong foundation for recovery in 2026. The company’s new direct coverage initiative aims to optimise inventory and logistics to ensure products reach points of sale closest to consumers.

“Q3 revenue fell 5.9 per cent on-year and earnings before interest, taxes, depreciation, and amortisation were down 7.1 per cent, mainly due to short-term impacts from our new direct coverage model,” said Huynh Viet Thang, CFO of Masan Consumer. “The initiative, now rolled out in 34 provinces, has already started showing positive results since October.”

Centred on people, technology, and connectivity, direct coverage has streamlined operations by restructuring the sales force by region, automating the ordering system, and connecting sales representatives directly with points of sale. As a result, direct coverage has increased by 40 per cent to 345,000 points of sale, while the share of wholesale channels fell from 60 to 30 per cent. Labour productivity rose by 50 per cent, with costs remaining stable.

“Restructuring the distribution system is the right step for medium- and long-term growth,” said Danny Le, CEO of Masan Group. “We are moving towards modernising the entire consumer value chain in Vietnam.”

MCH is expected to return to growth in Q4. The company is also preparing for an initial public offering with advisory from international investment banks.

“The company is likely to list on the Ho Chi Minh City Stock Exchange by late 2025 or early 2026, supported by its solid financials and positive market sentiment,” a representative of Masan Group’s board of directors said. “A successful listing would pave the way for inclusion in the VN30-Index, broadening our investor base and reinforcing our position as a leading consumer goods company.”

Masan Group recorded its strongest quarterly profit since early 2022, supported by improved performance across WinCommerce, Masan MEATLife, and Masan High-Tech Materials. Building on this momentum, MCH is expected to enter a new growth phase from late 2025 to 2026 as it completes restructuring and advances plans for a public listing.

Focusing on distribution optimisation, R&D, and international expansion, MCH aims to strengthen its competitiveness in the evolving consumer goods market, positioning itself as a top Vietnamese brand built on quality, innovation, and operational efficiency.

Masan Consumer eyes growth rebound and market listing by 2026
The only consumer company named in top 10 listed firms by market cap The only consumer company named in top 10 listed firms by market cap

Masan Consumer, the consumer goods arm of Masan Group, has seen its stock price soar more than 240 per centin the year to date.

Masan Consumer Holdings honoured with consecutive Masan Consumer Holdings honoured with consecutive “Great Place To Work” certifications

Masan Consumer Holdings received the prestigious “Great Place to Work” certification from Great Place to Work for the second year in a row in November.

Masan Consumer’s S&P Global ESG Score outperforms over 85 per cent of global peers Masan Consumer’s S&P Global ESG Score outperforms over 85 per cent of global peers

Masan Consumer has announced that the company has achieved a 48 S&P Global ESG score from S&P Global, the world’s leading provider of credit ratings.

VietJet announces investment into 100 Airbus A321neo aircraft
Christian Scherer, CEO of the commercial aircraft business at Airbus (centre, left) and Vietjet CEO Dinh Viet Phuong (centre, right)

The aircraft order signing ceremony took place during the official visit of Party General Secretary To Lam to the United Kingdom from October 28-30. This is a historic occasion as the two nations elevated their relations to a Comprehensive Strategic Partnership, opening a new chapter of deepened cooperation in aviation, technology, and investment.

Vietjet chairwoman Nguyen Thi Phuong Thao said, “This is not merely a commercial contract, but a symbol of trust, aspiration, and a shared vision for sustainable development and global connectivity.”

Christian Scherer, CEO of the commercial aircraft business at Airbus, added, “We are proud to partner with Vietjet, a symbol of the vitality and growing stature of Vietnam.”

VietJet announces investment into 100 Airbus A321neo aircraft
Vietjet chairwoman Nguyen Thi Phuong Thao presents an aircraft model to Matt Western, the UK Prime Minister’s Trade Envoy

The order is expected to create hundreds of thousands of jobs in the UK and across Europe while enabling Vietjet to modernise its fleet, reduce emissions, and expand its international network towards the global net-zero goal.

Following the signing ceremony at the UK Foreign, Commonwealth and Development Office, Vietjet and Airbus officially exchanged the contract for 100 A321neo aircraft in the presence of General Secretary To Lam, senior Vietnamese officials, and Matt Western, the UK Prime Minister’s Trade Envoy to Vietnam, at the Vietnam–UK High-Level Economic Conference.

VietJet announces investment into 100 Airbus A321neo aircraft
Vietnam’s Party General Secretary To Lam (centre) witnessed Vietjet exchange the aircraft purchase contract with Airbus at the Vietnam–UK High-Level Economic Conference
Vietjet inspires and empowers women to soar in aviation Vietjet inspires and empowers women to soar in aviation

Vietjet demonstrated its unwavering commitment to sustainable development and gender equality at the 2025 Women in Aviation International-Singapore Chapter (WAI-SG) Gala Dinner held on October 16.

Vietjet lifts aviation training to new heights with Airways Aviation Vietjet lifts aviation training to new heights with Airways Aviation

Vietjet has partnered with global aviation education leader Airways Aviation to advance high-quality training for the airline industry.

Vietjet wins top honours for safety, service, and regional leadership Vietjet wins top honours for safety, service, and regional leadership

Vietjet has been named the Grand Winner in the Tourism category at the 2025 ASEAN Business Awards, highlighting its role in promoting regional travel and cultural exchange.

For Jabil, sustainability is the integration of environmental health, social responsibility, governance, and economic growth to create thriving, diverse, and resilient business operations for employees and the communities in which the company operates.

Jabil’s site in Ho Chi Minh is a shining example of the company’s commitment to building a sustainable future from the inside out.

Established in 2007, Jabil in Vietnam has made remarkable strides in creating a healthier environment, empowering its local communities, and nurturing a thriving, resilient workforce, areas Jabil believes it can make the biggest impact.

Environmental responsibility at the core of operations

Rooted in that belief, environmental responsibility begins from the ground up at Jabil in Vietnam. The site continuously initiates energy-saving solutions, waste reduction initiatives, and wastewater recycling to minimise its operational footprint.

Tree-planting campaigns and green workspace efforts such as the “Go Healthy, Go Smoke Free” campaign to raise awareness around smoking cessation, a “Green Road” initiative promoting public transportation and electric vehicle use, and other projects are carried out frequently at Jabil Vietnam to strengthen environmental awareness among employees and reduce the site’s CO₂ footprint.

In July, Jabil was presented with the Ho Chi Minh City Environmental Award 2025 in recognition of these efforts to build a cleaner, greener future.

Jabil builds a sustainable future from the inside out
Khanh Nguyen, operations director at Jabil in Vietnam (second from right), received the Ho Chi Minh City Environmental Award 2025

“We treat sustainability as a long-term investment. Whether it’s through reducing energy consumption or optimising waste management, every effort we make can help shrink our environmental impact and improve operational efficiency,” said Khanh Nguyen, operations director at Jabil in Vietnam.

Beyond the factory walls, Jabil in Vietnam aims to make a lasting social impact. Through the company’s Jabil Cares community engagement platform, the site participates in volunteering, charity campaigns, and education-based initiatives throughout the year.

Jabil in Vietnam also contributes to Jabil’s global goal of giving back 500,000 volunteer hours annually to local communities and organises career workshops to inspire and guide the next generation.

As part of its initiative to support and invest in talented young leaders, each year Jabil in Vietnam supports around 20 university students in their third year and last year of studies in either science, engineering, technology, or business courses by covering their tuition and educational expenses.

Additionally, the scholars will also be offered training, internships, and potential career opportunities at Jabil.

“It’s inspiring to see how our teams continuously deliver quality for customers while also making time to give back to their community and develop themselves,” said Tin Phung, senior business unit manager. “This culture of purpose and progress is what makes Jabil’s Vietnam site special.”

A sustainable company starts with a sustainable workforce. At Jabil in Vietnam, employees are supported through internal scholarship programmes, structured development plans for engineering talent, and career path initiatives across all levels.

Special focus is placed on creating an inclusive culture, where women are encouraged to pursue leadership roles and all employees are given opportunities to grow. This strong people-first culture earned Jabil in Vietnam the Sustainable Workplace Award 2025 and a place among the Best Companies to Work For in Asia 2025 by HR Asia this August.

“At Jabil, sustainability is both a responsibility and a strategy,” said Huu Binh, senior finance controller at Jabil in Vietnam. “We believe our success lies in how well we care for our environment, our people, and our communities. These achievements are a reflection of the collective heart and effort of our entire team.”

Jabil builds a sustainable future from the inside out
Jabil’s employees in Vietnam join hands on a tree-planting campaign, showing that a sustainable future starts from within

As industries around the world seek to redefine what responsible business looks like, Jabil in Vietnam demonstrates that a sustainable future starts from within.

Jabil Vietnam marks 15-year journey in Vietnam Jabil Vietnam marks 15-year journey in Vietnam

This year marks the 15th anniversary of Jabil in Vietnam. On this occasion, Victor Brizuela, operations director of Jabil Vietnam, spoke with VIR’s Thanh Van about the company’s 15-year journey in the country with a focus on manufacturing operations and talent strategy.

Jabil Vietnam champions diversity, prioritizes wellness, and leads in innovation Jabil Vietnam champions diversity, prioritizes wellness, and leads in innovation

Khanh Nguyen, Jabil’s human resources manager in Vietnam, delves into this inspiring evolution with VIR’s Thanh Van, highlighting the company’s unwavering dedication to career progression and top-tier operational standards through strategic collaborations and technological innovation.

Jabil awards 30 Vietnamese students scholarships Jabil awards 30 Vietnamese students scholarships

On April 1, Jabil announced that the company has recently awarded 30 local university students with its Jabil Vietnam Scholarship, the company’s initiative to support and invest in the talented young leaders of tomorrow.

Its space is crafted as a gallery of gastronomy and lifestyle, where every detail evokes inspirations for indulgence and the art of living well.

Mena Gourmet market offers symbol of a new lifestyle in Vietnam

Three distinctive pillars shape the essence of Mena Gourmet.

Product Excellence offers a curated selection of international-standard goods, exclusive imports from Italy, and the celebration of Vietnam’s finest agricultural products and regional specialities.

Technology and Experience combines AI, smart sensors, and a cashless payment system (Mena Tap & Go) to deliver a seamless, safe, and sophisticated shopping journey.

Humanistic Values is a commitment to supporting Vietnamese enterprises in the nation’s era of growth, promoting One Commune, One Product brands, partnering with communities in Tay Giang (Quang Nam, now part of Danang), and bringing the agricultural heritage of Thanh Ha lychee closer to urban consumers.

Unlike traditional supermarket models, Mena Gourmet aspires to build a gourmet ecosystem, a place where customers can simultaneously enjoy a supermarket, restaurant, wine cellar, perfume and cosmetics boutique, play zone, pharmacy, and bookshop.

Through the fusion of culinary arts, convenience, and technology, Mena Gourmet is emerging a retail concept that embodies the comprehensive lifestyle trends of modern urban living.

By the end of 2025, Mena Gourmet aims to operate 10 supermarkets in Ho Chi Minh City, with plans to expand to 100 locations nationally.

Mena Gourmet market offers symbol of a new lifestyle in Vietnam

As a brand under Menas Group, Mena Gourmet reflects the group’s vision to develop a comprehensive retail and service ecosystem, one that champions modern, meaningful living.

Within just one year of development, Mena Gourmet has earned several prestigious accolades, including the ‘Inspirational Brand Award’ at the Asia-Pacific Enterprise Awards (APEA) 2025.

This honour recognises Mena Gourmet’s dedication to shaping a modern, positive, and sustainable lifestyle for Vietnamese consumers.

MENAS wins SME100 award for the second consecutive year MENAS wins SME100 award for the second consecutive year

MENAS, one of Vietnam’s top real estate and retail service companies, has been honored to receive the SME100 Asia Award in recognition of the company’s continuous growth and outstanding achievements.

Vietnam's visionary leaders redefine success at the Asia-Pacific Enterprise Awards 2025 Vietnam’s visionary leaders redefine success at the Asia-Pacific Enterprise Awards 2025

Vietnam’s most visionary leaders and trailblazing enterprises took center stage at the Asia-Pacific Enterprise Awards (APEA) 2025 Vietnam, held on October 9 at the GEM Center in Ho Chi Minh City.

APEAs honor newChoice for its contribution to women's wellbeing APEAs honor newChoice for its contribution to women’s wellbeing

DKT International’s contraceptive brand newChoice has been recognized for its contribution to women’s health and community wellness in Vietnam.

Taking place on October 23, the event gathered regional media, industry partners, and company executives to discuss how Michelin is integrating innovation, data, and sustainability into its operations as part of Michelin’s long-term growth strategy in the Asia-Pacific region.

Michelin showcases innovation at Asia-Pacific Media Day

The event opened with remarks from Manuel Fafian, president and managing director of Michelin Asia-Pacific, who outlined the company’s evolution from a tyre innovator to a global manufacturer of advanced materials and mobility solutions.

“Our ambition goes beyond performance,” he said. “We are building a future where every product, every solution, and every experience contributes to a better way forward – for people, for profit, and for the planet. Today’s Media Day is a showcase on how we are bringing this future to life.”

From the pioneering role in the 1899 electric land-speed record, to the current leadership in sustainable tyre technologies, Michelin continues to push boundaries.

The keynote sessions and workshops showcase Michelin’s transformation into a composite solutions powerhouse, with applications spanning mobility, healthcare, aerospace, and low-carbon energy sectors.

Cyrille Roget, Michelin’s Technical and Scientific Communication director, showcased the Group’s latest progress in sustainable tyre design, stressing the importance of life cycle assessment, bio-based materials, and optimised rolling resistance.

He noted that more than 80 per cent of a tyre’s ‘environmental footprint’ occurs during use, highlighting the need for comprehensive design and responsible production practices.

Michelin showcases innovation at Asia-Pacific Media Day 2025

A key highlight of the event was the panel discussion featuring Michelin’s strategic partners: DHL, Mon Transport and SweetVarnVarn, key opinion leaders in the industry.

The session explored how collaboration across industries is accelerating sustainability in logistics, manufacturing, and mobility, with joint initiatives aimed at scaling sustainable logistics and measuring impact through shared key performance indicators and environmental goals in emerging markets. The discussion explained the importance of shared values, innovation, and long-term vision in overcoming challenges and driving measurable impact.

Michelin showcases innovation at Asia-Pacific Media Day 2025
A key production station at the Nongkhae site

Participants also toured two key production areas at Michelin’s Nongkhae site – aircraft tyres and truck and bus tyres – for a close-up view of how the company’s focus on innovation and sustainability translates into real-world manufacturing.

The visits highlighted the advanced technologies and engineering precision behind Michelin’s products, demonstrating how performance and purpose are integrated on the factory floor.

The event concluded with a MICHELIN Guide dining experience curated by GOAT Bangkok, a One MICHELIN Star restaurant. The exclusive menu, inspired by the theme of ‘composites’, paid homage to a core element of Michelin’s technological journey.

Just as composites combine diverse elements to create materials that are stronger, lighter, and more adaptable, each dish on the menu blended regional Thai ingredients, culinary techniques, and storytelling to form a unique gastronomic experience.

The result was a multisensory journey that mirrored Michelin’s fusion of science, sustainability, and creativity – transforming the invisible into the unforgettable.

New managing director for Michelin Vietnam, Cambodia, Laos and Myanmar New managing director for Michelin Vietnam, Cambodia, Laos and Myanmar

Jason Tan Jing Shen has been named managing director for Michelin in Vietnam, Cambodia, Laos, and Myanmar.

Michelin Leases Kilometres, Not Tyres, in New Sustainable Mobility Play Michelin Leases Kilometres, Not Tyres, in New Sustainable Mobility Play

Longer-lasting compounds and 3-D-printed treads signal a shift from selling tyres to leasing kilometres, a model that could recalibrate after-sales revenue streams.

Michelin drives sustainable mobility with AI and innovation Michelin drives sustainable mobility with AI and innovation

Michelin is accelerating its digital transformation with the use of AI and advanced analytics to drive smart, safe, and sustainable mobility in the Industry 4.0 era.

The grand opening ceremony, held at FujiMart in Hanoi, welcomed distinguished guests from the Malaysian Embassy, ​​the Malaysia External Trade Development Corporation (MATRADE) in Ho Chi Minh City and Hanoi City, and senior representatives from FujiMart Vietnam Retail Co., Ltd.

“Taste of Malaysia” marks the official start at FujiMart
Taste of Malaysia group tour visit at FujiMart

The event, jointly organised by MATRADE and Fujimart, is part of an initiative under the Cross-Border e-Commerce Development Programme (eBizLink). “Taste of Malaysia” offers Vietnamese consumers a unique opportunity to explore and enjoy a wide selection of authentic Malaysian products.

This year’s event marks the first time Malaysian culinary culture is being showcased across the FujiMart supermarket chain in Hanoi. Shoppers can explore a diverse range of products from well-known Malaysian brands such as Hwa Tai, BOH, and FIGO. From flavourful snacks and traditional pastries to refreshing beverages and wellness products, the offerings reflect the depth and diversity of Malaysia’s multicultural heritage.

The opening ceremony was graced by high-level dignitaries, including Malaysian Ambassador in Vietnam Dato’ Tan Yang Thai, Zaimah Osman, trade commissioner at MATRADE, and executives from FujiMart Vietnam.

In his remarks, the ambassador said the event marked another important milestone in strengthening economic and cultural ties between the two countries. Beyond promoting products, it reflected shared values of collaboration, mutual respect, and growth.

“As you explore the selection of Malaysian products today, I invite you to experience the unique blend of flavours and traditions that define Malaysia’s culinary heritage, a delicious reflection of Malay, Chinese, Indian, and indigenous influences. From aromatic spices to tropical desserts, from traditional biscuits to modern snacks, each product tells a story of Malaysia’s vibrant culture and craftsmanship” he said.

“Taste of Malaysia” marks the official start at FujiMart
Trade commissioner at MATRADE Zaimah Osman and the representative of Fujimart at the opening ceremony

Sharing at the ceremony, Zaimah Osman expressed her excitement about bringing the event to Hanoi for the first time, following the success of the 2024 edition in Ho Chi Minh City. She highlighted the programme also represented an important milestone in the continuous efforts to enhance the visibility and accessibility of Malaysian products in Vietnam. She also emphasised that the goal aimed to introduce a wider range of Malaysian-made food, beverages, lifestyle, and wellness products celebrated for their quality and value to Vietnamese consumers through trusted retail partners such as FujiMart.

In celebration of the event, FujiMart has transformed its stores with festive Malaysian-themed decor and created dedicated display areas to showcase the featured products. A representative from FujiMart shared the company’s commitment to offering Vietnamese shoppers greater variety and access to premium international goods. “We are proud to bring the flavours of Malaysia to our customers and hope this event will further strengthen the bond between our two nations,” the representative said.

With more than 20 locations across Hanoi, FujiMart ensures that customers can easily participate in the celebration. Whether shopping for groceries or simply exploring new tastes, visitors can immerse themselves in the colourful and flavourful world of Malaysian culture, right in their neighbourhoods.

“Taste of Malaysia” is more than just a shopping event; it’s a celebration of friendship, culture, and shared culinary passion. Don’t miss the chance to experience the best of Malaysia, available now at FujiMart stores throughout Hanoi until November 13.

MATRADE successfully wrapped up the 1st taste of Malaysia in Vietnam MATRADE successfully wrapped up the 1st taste of Malaysia in Vietnam

The first “Taste of Malaysia” event wrapped up at MM Mega Market in Ho Chi Minh City on December 11.

A taste of Malaysia arrives at the Sheraton Hanoi from July 30 A taste of Malaysia arrives at the Sheraton Hanoi from July 30

Sheraton Hanoi Hotel is bringing the bold, diverse flavours of Malaysia to the capital with a five-night culinary showcase featuring two guest chefs from Kuala Lumpur.

Agreements mark new chapter in Vietnam–UK economic cooperation

On October 30 in London, during the Vietnam–UK High-Level Economic Conference attended by Party General Secretary To Lam, Minister of Finance Nguyen Van Thang presented a series of cooperation documents between the Ministry of Finance (MoF) and UK counterparts.

These included an intergovernmental agreement on customs collaboration, as well as MoUs with the UK’s Foreign, Commonwealth and Development Office on green finance, UK Export Finance (UKEF), J.P. Morgan, and The CityUK to support Vietnam’s financial market access and the development of an international financial centre.

These agreements mark an important step in deepening the friendship and cooperation between Vietnam and the UK, paving the way for broader economic and financial collaboration.

In particular, the Agreement on Cooperation and Mutual Administrative Assistance in Customs establishes a comprehensive legal framework for coordination and information sharing between the two sides. It will support the effective enforcement of customs laws, facilitate trade flows, and promote smoother, lawful export–import and border procedures.

As a co-chair of the International Partners Group alongside the European Union under the Just Energy Transition Partnership in Vietnam, the UK has been actively supporting and financing Vietnam’s projects to reduce emissions and respond to climate change.

The MoU on Green Finance Cooperation aims to formalise and deepen collaboration in boosting sustainable finance, greening the capital market, and mobilising public-private and international resources for green growth. This takes on even greater meaning as the two countries have elevated their bilateral relations to a Comprehensive Strategic Partnership.

This milestone demonstrates both sides’ commitment to advancing cooperation on sustainable growth, clean energy, green infrastructure, and climate resilience.

Agreements mark new chapter in Vietnam–UK economic cooperation

To leverage London’s position as one of the world’s leading international financial centres with strengths in capital markets, international banking, insurance, green finance, and fintech, the MoU between Vietnam’s MoF and TheCityUK establishes and reinforces official cooperation frameworks for sharing experience in building, managing, and operating an international financial centre in Vietnam.

The MoU also paves the way for joint training and capacity-building initiatives for financial centre management officials, helping Vietnam prepare a skilled workforce for its future international financial centre.

The MoU between the MoF and J.P. Morgan opens new prospects for collaboration with one of the world’s leading financial institutions and reflects Vietnam’s determination to expand international cooperation, enhance fiscal and financial management capacity, strengthen sustainable capital mobilisation, and solidify its position on the global financial map.

Meanwhile, the MoU on Financial Cooperation between the MoF and UK Export Finance (UKEF) aims to strengthen collaboration in financing projects in Vietnam that utilise UK exports, further deepening bilateral economic and financial ties.

These agreements reflect the strong, results-oriented cooperation between the UK and the MoF. They reaffirm both sides’ shared vision of expanding economic and financial collaboration, deepening institutional ties, and creating long-term partnerships with leading UK financial organisations – a fitting milestone as the two countries elevate their relationship to a Comprehensive Strategic Partnership.

Vietnam Customs signs cooperation deal with UK authorities Vietnam Customs signs cooperation deal with UK authorities

Vietnam Customs has signed a Declaration of Intent with His Majesty’s Revenue and Customs (HMRC) of the United Kingdom, strengthening bilateral cooperation on trade and border management.

Vietnam and UK elevate ties to comprehensive strategic partnership Vietnam and UK elevate ties to comprehensive strategic partnership

Vietnam and the UK agreed to elevate their bilateral relationship to a comprehensive strategic partnership (CSP), according to a joint declaration released on October 29.

Vietjet orders 100 Airbus A321neo aircraft Vietjet orders 100 Airbus A321neo aircraft

Vietjet has made a significant order for 100 Airbus A321neo aircraft, marking a new milestone in UK-Vietnam ties.

AI and big data reshape Vietnam’s e-commerce landscape
Lai Viet Anh, deputy director general of the Department of E-Commerce and Digital Economy

As part of the Autumn Fair 2025, the Department of E-Commerce and Digital Economy under the Ministry of Industry and Trade hosted a forum on November 1 to discuss the role of AI and big data in fostering sustainable growth models for Vietnam’s e-commerce sector.

Lai Viet Anh, deputy director general of the Department of E-Commerce and Digital Economy, said that in the context of rapid digital economic growth, AI and big data are essential for e-commerce to truly become a new growth engine.

“AI is not merely a tool but a strategic transformation, enabling businesses to convert massive data into competitive value and exceptional productivity,” she said.

Nguyen Huu Tuan, director of the Centre for E-Commerce and Digital Technology Development (eComDX), noted that the digital economy operates on data and digital technologies as its primary inputs, driving innovation in business models and productivity optimisation. Within this framework, e-commerce serves as both a driver and a pillar of digital transformation.

He cited that global e-commerce retail sales are projected to reach $6.86 trillion in 2025, up 8.3 per cent on-year. Emerging trends include mobile commerce, social commerce, cross-border e-commerce, and smart logistics.

In Vietnam, e-commerce reached a market size of $25 billion last year, growing over 25 per cent on-year, placing the country among the top 10 fastest-growing markets worldwide. The sector accounts now for about 10 per cent of total retail sales of goods and consumer services, with prominent development directions such as green e-commerce, smart logistics, and omnichannel models integrating online and offline experiences.

“AI is driving a profound transformation in e-commerce, becoming an indispensable digital assistant that enhances business efficiency and delivers superior personalised consumer experiences,” Tuan emphasised.

For shoppers, AI suggests relevant products, displays personalised promotions, summarises user reviews, and recommends similar items for easier comparison and selection. For sellers, AI supports 24/7 automated customer service, optimises product images and videos, suggests featured products during livestreams, and broadcast schedules efficient times.

The AI ​​in eCommerce Statistics 2025 Report indicates that over 80 per cent of online retailers have applied AI to boost business performance, with the global AI in e-commerce market projected to reach $8.65 billion.

In Vietnam, 66 per cent of businesses report using AI for customer communication, and 63 per cent employ it to acquire new customers. As a result, shopping experiences have become smarter, faster, and more personalised, helping consumers easily compare and find the most suitable products.

AI and big data reshape Vietnam’s e-commerce landscape

Do Thanh Huong, head of market research at Metric Data Science JSC, said that big data is becoming crucial for the growth of Vietnam’s e-commerce. Statistics from four major platforms (Shopee, Lazada, Tiki, and TikTok Shop) show that total market sales in the first nine months of 2025 reached VND305.9 trillion ($12.2 billion). That in the third quarter alone recorded VND103.6 trillion ($4.14 billion), up 2.6 per cent on-quarter.

Shopee continues to lead with a 56 per cent market share, while TikTok Shop maintains a remarkable 69 per cent growth rate, capturing a 41 per cent market share, reflecting the rise of short-form content commerce and youth-driven consumption trends. Data also reveals that Mall (official) shops, accounting for only 2.36 per cent of total stores, contributes up to 32.39 per cent of total revenue, highlighting consumers’ increased focus on product quality and authenticity.

Huong emphasised that in an intensely competitive market, leveraging big data is no longer optional but a mandatory requirement for businesses seeking to maintain an advantage. “big data firms enable to understand markets, forecast trends, and optimise supply chains, thereby enhancing profitability and productivity,” she said.

In a technological view, Nguyen Phi Nghi, head of sales at MISA JSC, stated that AI is opening new avenues for Vietnamese businesses in sales automation. “Models like AI Sales Agents can consult, answer queries, and close deals 24/7, helping businesses improve customer reach without expanding staff,” he highlighted.

Echoing this view, Truong Thi Minh Nguyet, product and solutions director at ACCESSTRADE Vietnam, noted, “AI empowers marketers to enhance content creation productivity, as the entire process from product discovery and video production to posting and customer care, can now be automated.”

Speakers at the forum unanimously agreed that the explosion of AI and big data is reshaping Vietnam’s e-commerce market. However, to seize this opportunity, it is essential to build a national data ecosystem, establish a suitable legal framework, and develop a high-quality tech workforce.

The synergy between policy, technology, and innovation will determine Vietnam’s ability to sustain e-commerce growth and advance towards a resilient, self-reliant digital economy in the AI ​​era.

Cross-border e-commerce opens new doors for Vietnam Cross-border e-commerce opens new doors for Vietnam

Vietnam is positioning itself as a rising hub in global supply chains, with cross-border e-commerce creating fresh opportunities for expansion.

Vietnamese farm producers embrace e-commerce models Vietnamese farm producers embrace e-commerce models

E-commerce platforms are increasingly becoming a bridge to help Vietnamese agricultural products expand their markets and increase value.

Beyond borders: Sunhouse and new era of Vietnamese brands on Amazon Beyond borders: Sunhouse and new era of Vietnamese brands on Amazon

Vietnamese manufacturers are increasingly embracing global markets through cross-border e-commerce, with Sunhouse emerging as one of the leading examples of this shift.

Vietjet launches new Ho Chi Minh City–Manila route

From November 4 to November 10, Vietjet will offer thousands of tickets priced from only 0 VND (excluding taxes and fees), together with an additional 20kg of free checked baggage (terms and conditions apply) for passengers booking Eco tickets on the Ho Chi Minh City – Manila route via www.vietjetair.com and the Vietjet mobile app. The promotion is valid for flight periods from November 22 to March 31, 2026 (Flight schedules may vary depending on the route. Note: The promotion does not apply during peak travel periods).

Vietjet’s Ho Chi Minh City – Manila route will serve passengers from November 22, with 10 flights per week, providing passengers with convenient travel options between the two destinations, two countries and expanding the airline’s extensive network across Vietnam and the Asia-Pacific region.

With Vietjet’s latest offers, Manila and the Philippines are now within easy reach. From the bustling capital, travellers can easily connect to famous island destinations such as Boracay, Palawan, and Cebu, and experience the country’s lively culture, festive spirit, and distinctive island cuisine. Meanwhile, Ho Chi Minh City serves as Vietnam’s leading economic and tourism hub, perfectly positioned for seamless connections to destinations across Vietnam and the region.

Vietjet launches new Ho Chi Minh City–Manila route

Every Vietjet flight offers a joyful experience with friends and family, powered by a modern, fuel-efficient fleet, professional crews, and warm service. Passengers can enjoy freshly prepared Vietnamese and international dishes such as Pho Thin, Banh Mi, and iced milk coffee, along with lively in-flight cultural performances at 10,000m.

Vietjet launches new Ho Chi Minh City–Manila route

Vietjet’s new route offers travellers an easy and affordable way to explore the Philippines’ vibrant culture and island destinations.

Vietjet lifts aviation training to new heights with Airways Aviation Vietjet lifts aviation training to new heights with Airways Aviation

Vietjet has partnered with global aviation education leader Airways Aviation to advance high-quality training for the airline industry.

Vietjet wins top honours for safety, service, and regional leadership Vietjet wins top honours for safety, service, and regional leadership

Vietjet has been named the Grand Winner in the Tourism category at the 2025 ASEAN Business Awards, highlighting its role in promoting regional travel and cultural exchange.

Vietjet orders 100 Airbus A321neo aircraft Vietjet orders 100 Airbus A321neo aircraft

Vietjet has made a significant order for 100 Airbus A321neo aircraft, marking a new milestone in UK-Vietnam ties.

Announced on November 3, the appointment sees Bhanchawat succeed Anil Viswanathan, who will move to Mondelez Europe to lead Marketing for Northern and Western Europe after three successful years at the helm in Vietnam. With extensive regional experience and an in-depth understanding of the local market, Bhanchawat is expected to guide Mondelez Kinh Do into a new phase of sustainable development and long-term growth.

Mondelez Kinh Do Vietnam names new managing director

Building on the achievements of the predecessor Viswanathan, who successfully maintained strong business momentum and reinforced Mondelez Kinh Do’s leadership position in Vietnam’s snacking industry, Bhanchawat aims to further elevate the company by driving sustainable growth, purposeful innovation, and people development, leading Mondelez Kinh Do into its next phase of strategic growth.

With over 25 years of experience in the fast-moving consumer goods and consumer healthcare sectors, Bhanchawat has held senior leadership roles across key Asian markets including India, Singapore, Indonesia, Nigeria, and Vietnam.

He is recognised for his well-rounded leadership capability, strategic mindset, and strong record of accelerating growth, driving transformation, and building high-performing teams.

Sharing his vision for the company, Bhanchawat said, “I’m truly honoured to return to Vietnam, a dynamic market where Mondelez Kinh Do has been deeply connected with consumers for over a decade. With our strong brand portfolio, advanced manufacturing capabilities, and talented people, I’m confident that we will continue to lead the future of snacking in Vietnam, offering the right snack, at the right moment, with high quality, to meet the evolving needs of consumers.”

Leveraging his extensive regional experience and intimate knowledge of the Vietnamese market, Bhanchawat is set to lead Mondelez Kinh Do into a new chapter of growth, strengthening its foundation for sustainable success through three key strategic priorities: driving innovation with a strong portfolio that meets modern consumer trends; developing people and organisational capabilities through a diverse, inclusive, and high-performing culture; and creating positive impact on communities and the environment through continued sustainability initiatives.

The appointment of Bhanchawat highlights Mondelēz International’s ongoing commitment to the Vietnamese market and reinforces the country’s strategic importance in the region, as Mondelez Kinh Do expands its operations, enhances manufacturing capabilities, and invests in sustainable initiatives nationwide.

Mondelez Kinh Do honoured for pioneering in the circular economy Mondelez Kinh Do honoured for pioneering in the circular economy

Mondelez Kinh Do has once again been recognised for its commitment to sustainability, earning a place in the Top 50 at the 2025 Corporate Sustainability Awards by Nhip Cau Dau Tu magazine.

Mondelez Kinh Do puts sustainability at the core of operations Mondelez Kinh Do puts sustainability at the core of operations

Over the past 10 years, Mondelez Kinh Do has built a strong presence in Vietnam by embedding sustainability into every aspect of its operations.

Kinh Do launches 2025 mooncake collection with over 70 flavours Kinh Do launches 2025 mooncake collection with over 70 flavours

Welcoming the Mid-Autumn Season 2025, snacking major Mondelez Kinh Do has unveiled new creative collections featuring trendy flavours, exquisite packaging designs, and exclusive limited editions, bringing an inspiring mooncake season that connects all generations.